Privacy Policy
25th October 2025
PayBridge, Inc. ("PayBridge," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, and related services (the "Services").
By using PayBridge, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, phone number
- Date of birth, government-issued ID (collected via our KYC provider, Persona)
- Residential address
b. Financial Information
- Wallet addresses and transaction history
- Bank account details when using fiat ramps (via partners)
c. Technical Information
- Device information, IP address, and log data
- Cookies and similar technologies (when applicable)
2. How We Use Your Information
We use your information to:
- Provide and operate the PayBridge Services
- Verify your identity and comply with legal requirements (KYC/AML)
- Process payments and facilitate transfers
- Detect and prevent fraud or unauthorised activity
- Improve and personalise the Services
- Communicate with you about your account and updates
3. How We Share Your Information
We may share your information with:
- Service Providers: e.g., Persona (identity verification), fiat to USDC conversions, and cloud hosting providers.
- Regulatory and Legal Authorities: when required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: if PayBridge undergoes a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Data Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
- Opt out of certain uses of your data
To exercise these rights, contact us at support@paybridgefinance.com.
7. International Data Transfers
Your information may be transferred to and processed in the United States or other countries where our service providers are located. By using PayBridge, you consent to such transfers.
8. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on our website and app, with the "Last Updated" date adjusted. Continued use of our Services after updates indicates acceptance of the revised policy.